Failing Enterprise Blog 2004-12

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The Admin talks about our online community

Wednesday, December 29th, 2004

I made some changes to the Discussion Board today.  The Employees topic was getting lots of posts and our third-party board host was having problems keeping the post counts straight, etc.  Also, after reading many of the 6,300 posts, it's obvious that the career of an Enterprise employee seems to occur in four distinct stages, with different needs and issues for each stage.  Therefore, I've split the Employees category into four topics, one for each stage.  I hope this increases the usefulness to our members.

Sunday, December 26th, 2004

Over the past few days, I've read some interesting articles about Google and the future of Internet searching.  For fun, I decided to update my list of known search engines and check how well Failing Enterprise is doing in the rankings (see the results on the home page).  Of the twelve search engines I'm aware of, we're #1 in six of them, and right below Enterprise in the others!

This demonstrates we're continuing to gain mindshare and this may help explain why our traffic just continues to grow.

The Big Kahuna, of course, is Google.  Since www.enterprise.com has literally thousands of sites linking back to it (well, they are the largest rental car company in North America, with 6,000 locations, and I'm just a guy with a simple web site), we might not be able to surpass them in a head-to-head competition.  But we're right there on the first page, providing useful information to potential Enterprise customers and employees.

Saturday, December 8th, 2004

I occasionally run a log analyzer to see how traffic is doing on the site.  I amazed again this morning to see that things continue to improve.  The site now gets 440 visitors per day (the 30-day average) and the discussion board now has over 6,000 messages posted on it.  This continues to confirm there are some fundamental structural problems at Enterprise and people are mad as hell.  I hope Enterprise "gets it" at some point, instead of just watching their accumulated cultural rigidities drive them to infuriate a greater and greater portion of their customers.

The Internet is a wonderful thing.

More on Enterprise car rental at the Failing Enterprise home page.